Kwe/Good morning,
I have an HP Pavillion dv5000 laptop which came with Windows XP. I've been using it for a year and a half and suddenly it is in some devilish reboot loop.
If I turn it on, it does the traditional hardware checks with no errors. When it gets to the Windows XP logo, if lasts for maybe five seconds and reboots into the "System not shut down properly" screen.
I've tried restarting in "Safe" mode and every other mode offered but I get the same results. When I did the system check of the hard drive (both short AND long), it says the drive is fine. I tried booting from a CD but that won't work. Yes, I went into the configuration to change the boot device from hard drive to CD. I used an IBM USB floppy drive but it doesn't even recognize it. Being IBM, I can't say I blame the HP.
At this point, I'm figuring either a RAM problem OR a corrupted Windows file and I'm curious if I can just plug the drive into any other laptop. I realize SOME of the hardware won't match but it should still allow me to get into safe mode long enough to do a backup, eh?
I plan on ordering a new laptop in a few months anyway but I'd like to think I might be able to get my data off the old one before I ship it back to HP in little, tiny pieces. It was $1500 so I expected it to last at least three years. Silly me.
And I promised myself I wouldn't go off on a rant about these !#$^^& companies that outsource their tech support to some third world armpit where everyone is named Rahib and their English skills are just slightly better than my cat's. So no rant, okay?